KUWAIT: Kuwait Airways Company announced it was granted a five star rating from the Airline Passenger Experience Association (APEX) for 2019. The rating covers neutral point of views for clients, said the company in a press statement yesterday. It added that passengers on over one million flights rated about 600 international aviation companies from July 1, 2018 to June 30, 2019. Among the evaluation’s categories are food and drink quality, Wi-Fi service, entertainment and seat comfort, it said.
On Tuesday, the company announced it had recorded accuracy of flight arrival time at Kuwait International Airport by 93.9 percent for August, compared to 88 percent in July. Moreover, the company said it came ninth in flight timing accuracy amongst 175 aviation companies in Europe, Africa and the Middle East, according to the UK’s Official Aviation Guide (OAG).
Kuwait Airways was established in 1953 as a private company under the name Kuwait National Airlines Limited, launching its first flight on March 16, 1954. Kuwait government took over the company’s ownership by 100 percent in 1962, and it provides flights to 49 destinations around the world. – KUNA